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Welcome to the Help Center!

Need help with your design or order?
             There are four ways to find an answer:
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Frequently Asked Questions:


1. How can I get help with my design?                                  

        Most design questions can be answered by our service representatives. Call us for real, live help 7 days a week at 1-800-555-TEEZ, 8am-11pm ET      Monday-Friday and 10am-6pm ET Saturday and Sunday.


2. What happens after I place my order?

    Each order is reviewed by at least two members of the EZ TeeZ  team to make sure your design is perfect and ready for print. For orders of 6 or more items, you'll get an email with a picture proof and details of any corrections before we process your order. Your products are then decorated using screen printing, digital printing, or embroidery, and shipped to your door by your guaranteed delivery date. You can check the status of your order at any time using the Order Number included in your confirmation email on our Order Tracking page.


3. When will I receive my order?

    For T-shirts and most apparel, standard delivery within the contiguous 48 United States is 2 weeks from the time you place your order to the time it arrives at your door! Check today's delivery timetable.

    Rush orders are delivered in 1 week.


4. What if I have a problem with my order?

    Please call EZ TeeZ at 1-700-555-TEEZ if you have a question or are dissatisfied with your order for any reason.

    We're available 7 days a week 8am-11pm ET Monday-Friday and 10am-6pm ET Saturday and Sunday.

    Every situation is different, but generally, if there is something wrong with your order or if it arrives later than promised, we'll work to correct and replace your order or issue a refund if you let us know within 15 days of receiving your order.


5. Where is EZ TeeZ located?

    We are currently located at the College of Charleston in Charleston, SC. A major hub of young and innovative ideas, fashion, art, design, and much more.Check it out!









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